WEYES has grown to be a very professional and stable company. The products we provide are always in excellent quality with competitive price.
Service

Questions and Help

If you have any questions concerning your order or our ordering process, please call us at 0086-573-84162085 or email us at info@weyesptfe.com

Requests for Quotes (RFQs)

You have the option to submit a RFQ on every item on our website. We encourage high volume users to submit a RFQ, as our products may be available at a discount to you. Once you submit your RFQ, one of our experienced sales representatives will be assigned to your company, giving you a single point of contact for all your tube, rod, and profile needs.

Order Acceptence and Pricing

WEYES will provide an Order Acknowledgement as confirmation your order has been accepted. All quotes are price in effect at time of order placement. Pricing is subject to change due to increase in cost of raw materials at the time of shipment/release.

Shipping & Handling

All our productions will be packed in pallet or wooden case, according to your needs. Also we will try to meet your requirement if you have peticular needs with the packing, please just let us know when you RFQs.

When ordering, you will be given the option of selecting a method of shipment before checkout. If you are outside of the China and are unable to calculate your shipping total, we request that you provide us with a desired delivery date in order to help us provide you with a shipping estimate. If you have a preferred carrier, you are encouraged to provide us your shipping account number in order to avoid handling surcharges. If you do not have an account with any shipping carrier, we will select the best method of shipping for you.

Back Orders

We avidly try to avoid backorders, however, they do occur. If an item is out of stock, you will be notified promptly via phone or email. We will not substitute any items without your permission. If you cannot wait for an item, you will have the opportunity to cancel your order up until we notify you that your item has been shipped, except on items covered by NCNR agreements.

Fraud

We reserve the right to refuse any order and may flag an order if fraud is suspected. Further, we will prosecute any fraudulent order to the fullest extent of the law.

Return/Guarantee Policy

A Return Merchandise Authorization (RMA) must be obtained from your WEYES Sales Representative prior to the return of any product. Product returned without a RMA will not be accepted. Material is to be returned on the original shipping reel and in salable lengths as determined by WEYES, Inc. The RMA number must be referenced on the shipping label or packaging, and returns must be shipped as specified on the RMA. Returns may be subject to a restock fee plus freight. Credit will not be issued until the return has been received and inspected by WEYES, Inc.

Changes/Cancellations

Orders cannot be terminated, cancelled or modified without the written consent of an WEYES Sales Representative. Cancelled orders may be subject to a cancellation fee. Custom material orders require completion of the Non-Cancelable & Non-Returnable (NCNR) Form. The above mentioned cancellation policy does not apply to value-added products or products requiring the NCNR Form.

Payment Terms

To new clients:
WEYES needs you pay 30% of total order amount as advance deposit when your order is accepted, and the Order Acknowledgement is deliverd .
And when your productions arrive the port, you need to pay the left 70% to pick up the goods.

To familior clents with good reputation:
We will offer you much more concessional paying terms to reduce your purchasing cost. Which will be estimated by each lient and listed in the Order Acknowledgement.

AGENCY

We are looking for the Jiaxing area’s largest and most formal trade agency – The Zhejiang Import & Export Co., Ltd. to export our products to ensure that goods can reach their destination on time and accurately.

HIGH QUALITY GUARANTEE

The company has passed ISO9001: 2008 international quality management system certification

Based on the performed tests on submitted sample(s),the results of Lead,Mercury,Cadmium,Hexavalent chromium,Polybrominated biphenyls (PBBs) ,Polybrominated diphenyl ethers (PBDEs) comply with limits as set by RoHS Directive 2011/65/EU Annex 2;recasting 2002/95/EC

As requested by client,SVHC screening is performed according to; (i) One hundred and sixty one (161) substances in the Candidate List of Substances of Very High Concern (SVHC) for authorization published by European Chemicals Agency (ECHA) on and before Dec 17, 2014 regarding Regulation (EC) No 1907/2006 concerning the REACH.

CUSTOMIZATION

If you are not satisfied with our existing products, we want to customize other shapes and sizes of polytetrafluoroethylene (PTFE) extrusion products.
You can tell us your requirements, we will meet your needs, to tailor their precise dimensions, including, but not limited to length,
Diameter, etc.. We will do our best to fulfill your request.